Welcome to our Support section, your dedicated hub for assistance and resources within the Australian refrigeration industry. Whether you need technical help, professional guidance or industry news, we're here to provide you with the support you need. Our goal is to ensure you have the tools and knowledge to succeed in your work, offering prompt and reliable support every step of the way.

CoolChange Newsletter

CoolChange is the ARC’s quarterly newsletter delivered to over 100,000 licensed technicians and businesses throughout Australia. CoolChange is the most widely read publication in the refrigeration and air conditioning industry, providing important regulatory and industry information.

Find a Supplier

Find a supplier of gas, equipment or tools near you.

Green Scheme Accreditation

Want to become more employable, enhance your skills and demonstrate your ability to work with low global warming potential (GWP) refrigerants?

Fact Sheets

Below is a list of Fact Sheets resources categorised into relevant areas. Click on the Fact Sheet name to access a summary.

FAQs

Frequently Asked Questions organised into subgroups for easy reference.

Help Centre

Welcome to the Australian Refrigeration Council’s Help Centre. Below, you’ll find answers to some of the most frequently asked questions about managing your licensing and authorisations with us. Whether you’re looking to renew your licence, understand the requirements for different types of authorisations, or update your business details, we’ve got you covered. Navigate through the information provided or visit our website for more details. If you need further assistance, our dedicated team is just a phone call away at 1300 88 44 83.

Refrigerant Recovery

Australia protects the environment from damaging refrigerant gases by a three-stage program: controlling imports of the refrigerant gases; licensing technicians and businesses that use them; and destroying or reclaiming them at the end of their useful life.

Templates & Checklists

Here you can find Business Reporting Templates and Guides. Refrigerant Authorisation holders are required to keep records of refrigerant use, cylinder and equipment maintenance, RHL holder details and a risk management plan. The following templates and guides are provided to assist with this requirement.

Technical Resources

ARC has expert staff on hand to assist the licensed refrigeration and air conditioning (RAC) industry with technical matters relating to RAC systems and processes, as well as training. We also provide useful technical content free of charge. See below for free downloads and information.