This annual report outlines the implementation of the Refrigeration and Air Conditioning (RAC) permit scheme, delivered under the Ozone Protection and Synthetic Greenhouse Gas Management Program. The program licenses technicians who handle refrigerants or work on related equipment. Administered by the Australian Refrigeration Council (ARC) in partnership with the Department of Climate Change, Energy, the Environment and Water, the report highlights key achievements and progress in reducing refrigerant emissions and promoting environmental stewardship throughout FY24/25.